Subway lines were rated and ranked based on what riders want most: short waits, trains that arrive regularly, a chance for a seat, a clean car, and understandable announcements that tell them what they need to know.
This "State of the Subways" Report Card tells riders how their lines service. We looked at six measures of subway performance for the city's 20 major subway lines do on these aspects of Most of the measures are for all or the last half of 2016.
Here are some of the key takeaways from the 2016 report:
- Overall Best Lines: Tie between 1, 7 and L
- Overall Worst Lines: Tie between 5 and A
- Car Breakdown Rate: Worsened from 2015. Q is best, C is worst.
- Cleanliness: Increased slightly from 2015. 7 is best, Q is worst.
- Accurate and Understandable Announcements: Remained unchanged from 2015. 1 and B are worst.
Check out the full report for more results and methodology behind them, then check to see how your line performed this past year.
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