MTA Brings Customer Assistance to Subway Platforms With New Wayfinder Pilot Program by Matt Coneybeare on Apr. 10, 2018 at 3:30 PM at 3:30 PM on April 10, 2018 Play Video Josephine DeJesus is a Wayfinder and part of a pilot program to bring innovative customer service to the Subway. via MTA mta subway Something wrong with this post? Let us know! Share This Post Shop Related Products… If You Liked This, You May Enjoy… Check Out This Well-Behaved Pack of Pups Wearing Large Tote Bags in the NYC Subway [VIDEO] MTA Details the Work Being Done on Queens' Astoria NW Subway Line Vintage NYC Subway Map Shows Old Plan for 2nd Avenue Subway in 1965 Tuesday, January 22nd, 2019, Good Evening! Brought To You By… Subscribe to Viewing NYC by Email Email Address If you are a human, ignore this field Daily Weekly Both We hate spam too, so we absolutely won't give your email address to anybody else. Expect emails containing the site's most popular articles only as frequently as you like.