MTA Brings Customer Assistance to Subway Platforms With New Wayfinder Pilot Program by Matt Coneybeare on Apr. 10, 2018 at 3:30 PM at 3:30 PM on April 10, 2018 Play Video Josephine DeJesus is a Wayfinder and part of a pilot program to bring innovative customer service to the Subway. via MTA mta subway Something wrong with this post? Let us know! Share This Post Shop Related Products… If You Liked This, You May Enjoy… [WATCH] View the J Train's Full Route in 10 Minutes With This POV Time Lapse Video [VIDEO] Take a Peek at the MTA's Famous Fake Brownstone in Brooklyn Heights [WATCH] Peek Inside the MTA Shop That Creates 99,000 Transit Signs Each Year [WATCH] Meet Vong Pak, a Traditional Korean Drum Performer Busking in the Subway Brought To You By… Subscribe to Viewing NYC by Email Email Address If you are a human, ignore this field Daily Weekly Both We hate spam too, so we absolutely won't give your email address to anybody else. Expect emails containing the site's most popular articles only as frequently as you like.