MTA Brings Customer Assistance to Subway Platforms With New Wayfinder Pilot Program by Matt Coneybeare on Apr. 10, 2018 at 3:30 PM at 3:30 PM on April 10, 2018 Play Video Josephine DeJesus is a Wayfinder and part of a pilot program to bring innovative customer service to the Subway. via MTA mta subway Something wrong with this post? Let us know! Share This Post Shop Related Products… If You Liked This, You May Enjoy… Check Out These Two Cute Pups Sitting in a Tiny Bag on the New York City Subway MTA Reveals New Tap-Based "OMNY" Pay System That Will Replace MetroCard in New York City Vintage Transit Plan Subway Map From 1939 Shows a Different Way to Connect New York City Check Out This Cute, Alert Llama Sitting in a Bag on the New York City Subway Brought To You By… Subscribe to Viewing NYC by Email Email Address If you are a human, ignore this field Daily Weekly Both We hate spam too, so we absolutely won't give your email address to anybody else. Expect emails containing the site's most popular articles only as frequently as you like.