From bagel store employees to the people who clean the 9/11 Memorial, we met the heroes who keep New York City running.

00:00:00 - Intro
00:00:22 - Bagel Shop Owner
00:09:20 - 9/11 Memorial Cleaner
00:19:02 - Environmental Managers
00:26:47 - Katz's Deli Employees
00:33:30 - Garbage Disposal Engineer
00:41:00 - Pat La Frieda Meat Purveyors
00:51:08 - Customs Officers at JFK Airport (Part 1)
00:58:03 - Customs Officers at JFK Airport (Part 2)
01:10:11 - Pizza Chefs at Grimaldi's Pizza
01:19:18 - Rockefeller Tree Transporters
01:23:38 - Credits

Why New York's Skyscrapers Keep Changing Shape

0:00 Intro
2:37 1920-50s
6:45 1960-70s
10:44 1980-90s
14:04 2000s
16:34 2010s
18:04 2020s
20:32 2030s
24:51 Outro

Insider’s Herrine Ro and friend Erin Kommor visit three famous pancake restaurants in New York City to find the best one. They visit Clinton St. Baking Company, Sunday in Brooklyn, and Taiyaki NYC.