MTA's New Platform Controller Program Aims to Reduce "Dwell Time"

Dwell Time is the time a subway train is not moving in a subway station as passengers unload and load onto the cars. While the MTA strives to keep this under 45 seconds, recent year's increaes in traffic have boosted it to over 1 minute on some lines, leading to delays and other problems.

Learn how the MTA plans on addressing the Dwell Time problem in this short video from the agency.

Learn about the Platform Controller Program that aims to help speed subway service along our busiest subway lines.

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